Privacy policies

Like most Websites, BlackTreeLab logs IP addresses and uses cookies and similar technologies that allow us to recognize you and to customize your experience, and provide us with information about the way our visitors access our Website. You can find out more about how we use cookies and related technologies below. 

What is a cookie?

Cookies are text files, containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognize your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make Websites work, or to work more efficiently, as well as to provide information to the owners of the Website. 

We use cookies to enhance the online experience of our visitors (for example, by remembering your language and/or product preferences) and to better understand how our Websiteis used. Cookies will tell us, for example, whether you have visited our Website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.

There are two broad categories of cookies:

  • First party cookies, served directly by BlackTreeLab to your computer or mobile device. They are used only by BlackTreeLab to recognize your computer or mobile device when it revisits our Website. 
  • Third party cookies, which are served by a third party service provider on our Website, and can be used by the service provider to recognize your computer or mobile device when it visits other Websites. Third party cookies are most commonly used for Website analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. BlackTreeLab uses both 'session cookies' and ‘permanent cookies’. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognize your computer or mobile device when you open your browser and browse the internet again. 

What cookies does BlackTreeLab use?

The Website  serves only the following types of cookies to your computer or mobile device:

Type of Cookie


Cookies necessary for essential purposes

These cookies are essential to provide you with services available through this Website and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.

Functionality Cookies

These cookies serve a variety of purposes related to the presentation, performance and functionality of this Website. Their overall purpose, however, is to enhance visitors’ experience and enjoyment of this Website. 

For example, some of these cookies enable visitors to specify language, product or other Website preferences. 

Analytical Cookies

These cookies are used to collect information about how visitors use our Website.

The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our Website, the Websites that referred them to our Website and the pages that they visited on our Website. 

We use this information to help run our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our Website.

Advertising Cookies

When you visit our Website or click on advertisements or promotional areas on the Website these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help to evaluate the effectiveness of advertising and promotion.

They are usually placed by advertising networks with our permission. They remember that you have visited a Website and this information is shared with other organizations such as advertisers. 

Social Cookies 

These cookies enable users to share pages and content through third party social media and other Websites. The companies that serve these cookies may also use your information to serve targeted advertising on other Websites.


How to control or delete cookies

We use non-essential cookies on the basis of your consent. You have the right withdraw that consent and refuse the use of cookies at any time and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Website. 

You can set your cookie preferences by changing your browser settings so that cookies from this Website cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). 

IP addresses

We will collect information about your computer or mobile device, including where available your IP address, operating system, log-in times and browser type. We use this information to better understand how visitors use our Website and for internal reporting purposes. We will anonymize and share this information with advertisers, sponsors or other businesses.


Accessibility information: Your choices

You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use.

You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below. 

You may unsubscribe from e-mail marketing communications at any time by e-mailing the address below in the section headed “Contact us” or clicking on the ‘unsubscribe’ link in any BlackTreeLab marketing e-mails.


Copyright notices

All content (including BlackTreeLab Materials) on the Website are either Copyright © BlackTreeLab or are licensed for use by BlackTreeLab. All rights are reserved. Please refer to the section above on Use of Materials on the Websites. 

Trademark notice

In general, all trademarks, logos and service marks (collectively the "Trademarks") that appear on the Websites are registered, unregistered or otherwise protected BlackTreeLab trademarks or are licensed for use by BlackTreeLab by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Websites should be construed as granting, by implication or otherwise, any licence or right to use any trademark without BlackTreeLab’s prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Website, or any other content on the Websites, except as provided herein, is strictly prohibited.

Terms and conditions of use

Regarding payment, shipping or cancellation and return policies, as well as privacy policy, please, check the Terms and Conditions page. 



This section applies to the Platforms and not to the products that may be sold online or by phone by one of our local or regional markets.

BlackTreeLab tries to ensure that the information provided is accurate and complete. However, BlackTeeLab does not warrant or represent that BlackTeeLab’s Material is accurate, error-free or reliable or that use of BlackTeeLab Material will not infringe rights of third parties.

BlackTeeLab does not warrant that the functional and/or technical aspects of the Platforms or the BlackTeeLab Material will be error free or that the Platforms, BlackTeeLab Material or the servers that make them available are free of viruses or other harmful components. If use of the Platforms or BlackTeeLab Material results in the need for servicing or replacing property, material, equipment, data or other element, BlackTeeLab is not responsible for those costs. Without limiting the foregoing, everything on the Platforms is provided to you "AS IS" AND "AS AVAILABLE" AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. BlackTeeLab and its suppliers make no warranties about the BlackTeeLab Material, software, text, downloads, graphics, and links, or about results to be obtained from using the Platforms.

To the fullest extent permitted by applicable law, BlackTeeLab shall not be liable for any indirect, incidental, special or consequential damages of any kind arising out of or in connection with the use of information available from the Platforms or any liability relating to any loss of use, interruption of business, lost profits or lost data, regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if BlackTeeLab has been advised of the possibility of such damages.

Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, and consequently some of the above exclusions and limitations may not apply.


Abuse or complaints contact information

If you have any questions or comments about these Terms of Use and Legal Information, or matters generally, please contact us at the address provided below. You can also use this address if you wish to request a copy of the personal data we hold about you.

Contact email: 


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