Online jewelry shopping safety tips:
Avoid scams and common mistakes!
Online shopping is becoming more and more popular and the interest of people, from all around the world in online shopping, is increasing every year. This, and the purchase of clothing, shoes, accessories, furniture, products and even jewelry, and this is not surprising, because it is much more pleasant to browse the pages of the shops at home under a blanket with a hot cup of tea and choose your favorite jewelry, than to spend hours shopping around town. And some shops, with truly original and exclusive jewelry, can only be found online!
Buying jewelry online, on the one hand, is very convenient - as you can find interesting jewelry from around the world. But on the other hand, there are many risks and situations that need to be considered. So, we suggest you read the TOP 10 useful recommendations that will help you not to make mistakes when buying jewelry online.
Pay attention to the number of reviews, and do not forget to see that the reviews were written by real people with names, especially in stores on social networks (Instagram, Facebook and others).
TOP-10 ONLINE JEWELRY SHOPPING SAFETY TIPS
1. Get acquainted with the brand on different platforms
It may be a website, social network or marketplace, such as Amazon, Etsy, Ebay. As a rule, stores with jewelry are represented on multiple trading platforms, so you have the opportunity to create your own impression of their brand.
It is extremely important that the reviews are real, not fake. Pay attention to the number of reviews, and do not forget to see that the reviews were written by real people with names, especially in stores on social networks (Instagram, Facebook and others). And of course, after reading the reviews, try to get a general impression. If you think that all the reviews are written by one person, then most likely they are just not real.
Don't neglect to read third-party sites (TrustPilot, Reseller Ratings), which may have reviews on the brand you are interested in. Reviews with photos may be few, but you can see if the buyer's decoration matches the photos that are on their marketplace.
Ratings of a store on the marketplace is a key factor which is also worth paying attention to. Basically, the rating is formed depending on customer feedback and their number of sales.
WHAT OUR CUSTOMERS SPEAK ABOUT BLACKTREELAB
I was surprised when I reacieved my order, as I didn't expect it to come so quickly. It is absolutely beautiful and the opal stone appears differently depending on the time of day. 🌻 Great buy.
Its gorgeous !! I just love it. Pictures don't do it justice. I'm still wearing it at home in my pjs haha
I love both of my rings! The mother’s ring (left) is perfect and I love the unique design!
Absolutely stunning!! I can't stop starting at it.
More beautiful than in the pictures! Sipping was quite speedy for coming across the ocean. I ordered a size too big, but my fingers tend to swell quite large in the heat.
Wonderfully crafted ring, exactly as shown. Very prompt seller! Thank you endlessly!
Nice small pendant that can be worn with anything.
Perfect rings, as usual! Must be the 6th one I bought from the shop. Communication is excellent and the design is amazing. Very comfortable for everyday wear.
I adore this ring! They put an amber stone instead of a moonstone for me! Not too big/gaudy, gorgeous detail! I think the gem band goes with it nicely too!
The craftsmanship is so amazing, not to mention how well the ring fits. So sweet, so delicate, it's simply perfect. Would buy from again.
Beautiful rings. I just love how the garnet seems to glow when the light hits it just right
Beautiful ring, will definitely be buying more
So pretty and shiny! She loved it!
Big beautiful Labradorite&Cute Lizard! I love it very much. Thanks for awesome works!
Absolutely gorgeous! This is the 2nd ring I've bought from Black Tree. I'm obsessed with this ring; it's one of my few prized possessions. The owners of Black Tree are incredible with communicating with their customers and they allowed me to choose which exact labaradorite stone was used on this ring, which I thought was great. I love this ring, and will definitely be returning.
Great ring quality craftsmanship 10/10
Wow! Absolutely beautiful. Communication was excellent, shipping from Indonesia took awhile, but completely worth the wait! Excited to receive such a beautiful ring. Thank you!
All of my favorite rings are from this shop. Very unique and beautiful.
I cannot say enough good things about these rings. They are absolutely beautiful. Fit perfectly. They were so accommodating with a special request I had and very responsive to messages. The shipping was prompt and they arrived within 6 days of being shipped. I'm beyond happy to call this my wedding set. I have already been recommending Black Tree Lab to several people because these rings are so perfect!
Beautiful owl pendant. Delicately crafted. I love it!! Thank you!
My husband originally surprised me with this ring, earlier this year... To make a long story short, I needed it resized, took it to a professional jeweler, and they completely ruined the oxidation look of the ring. The worst part was they refused to take responsibility, and wouldn't replace my ring. I loved this ring SO much, so we paid to replace it ourselves. Black Tree Lab's customer service was so wonderful at making this process very easy. It is because of this ring that made me fall in love with Rainbow Moonstone and oxidized silver. It's so beautiful and incredibly unique! The fact that it's handmade, makes it one of a kind because no two pieces will be identical. Also, I'm not a fan of yellow gold, but the tiny gold rose is a lovely added detail.
Just a tip: If you need your Back Tree Lab rings resized, contact their customer service first!
She absolutely loved it. Can't wait to marry the woman of my dreams! The engraving was very neat as well.
Beautiful craftsmanship. Excellent customer service. This is my wedding ring so I will be wearing it proudly for eternity!
It is a beautiful piece. Since, the ring was custom made it took time but the delivery expectations were spot on. The wait for the ring was well worth it! The diopsode and ring design exceed my expectations and am glad to have purchased it.
Beautiful work, great working with you and it's very comfortable to wear. Love and thanks!
Absolutely stunning. Fits perfectly and shines so brightly in the light. The design is intricate and the detail is without flaw. Couldn't be happier with it. 💖
It was amazing 🙏And the delivery is on time thank you so much 🙏🙏🙏🙏🙏
I can’t stop looking at how beautiful this pendant is!!! I am in love! Amazing artist and quality!!!! Thank you soo much!
4. Items' prices
You may have heard that "cheap" doesn't equal "quality"? Always try to remember this, even when you're very attracted to that silver ring for $5. High-quality jewelry can never be that cheap!
5. Does this store have a history?
How long has the brand existed? These are the questions you should remember to find out before buying.
6. Customer Service
We are all happy when our questions are answered kindly and quickly. Customer care is one of the key advantages to any store. Look at how you are answered by the store staff. It is important to be sure that you are left with no more questions or complaints. You can also find more information about other people's customer service experiences in their reviews.
7. Returns Policy
Always check the store's returns policy in advance, as it will be very unpleasant to know that a piece of jewellery cannot be returned if it does not fit or is defective.
What delivery options are there? Try not to forget about delivery until the last moment, always ask in advance how the delivery is carried out: it could be courier delivery (if the manufacture is near to your city) or sent by mail.
Remember, it is important to clarify which postal service the delivery will be sent through, the price and expected delivery time depend on it. Sometimes brands loyal to the customer provide free delivery, and some larger companies can afford worldwide express delivery in less than a week.
9. Brand transparency
Brand transparency plays an important role in your trust in a store. Ideally, if you can see the brand founders, any photos, or videos from the production process, then this will create trust between the buyer and seller. Information about brand founders can be found on their official brand pages on social networks, like Instagram, Facebook or Linkedin.
10. Secure Payment
When it comes to paying for your purchase, look at a payment system such as Payment Express or Paypal. If you see an unknown payment system, you should always check it first.
HANDCRAFTED HEIRLOOMS BY BLACKTREELAB
By following these 10 simple rules, you will protect yourself from fraudulent purchases of jewelry, as well as make your online shopping experience more fun. Enjoy your shopping.
We ship worldwide with Express Delivery services
High Quality and Genuine Materials result in lifetime warranty
Ethically Jewelry Handmade with respect to Nature and People