Sterling Silver men's band "Mio"

Fine Silver and Gold

Our pieces of jewelry are made from 14K white, rose or yellow Gold and 925 Sterling Silver.

Natural Stones

For every one of our designs, they are made from natural stones such as amethysts, aquamarines, fire opals, labradorites, rubies, sapphires and a host of others. We select our materials carefully, and we make sure we choose them ourselves.

Made by Hands

All our jewelry are handmade. This is why our production process takes some time. We take our time to craft unique pieces for our clients. Our master is an expert maker of jewelry with more than 15 years in the business. He has traveled far and wide to master unique methods, which is why BlackTreeLab is the most preferred jewelry maker.

Utmost attention to details

We are not after mass production. Our master pays complete attention to every one of our creations to ensure that the design gets an accurate cut and precise design. Our master is a perfectionist, and we do not ship out orders unless we know that it has attained the highest possible level of perfection.

Express Delivery Worldwide

At BlackTreeLab, we ship jewelry to every part of the world. We have partnered some of the most trusted delivery companies of international repute such as EMS Express Delivery and Express DHL. We have served satisfied customers in Europe, Great Britain, the USA, Asia, Russia and South America. Most of these countries receive orders in 3 to 5 days, but for some countries, it could take up to 10 days.

Lifetime Warranty

All of our jewelry pieces have a lifetime warranty on them except in situations where the jewelry is handled inappropriately, gets damaged permanently, or there is an attempt to repair it in another jewelry shop. We would still try to help in any way we can.

Any stone, gold or silver used in your jewelry are our responsibility. We also fix wrong ring sizes for free in case you got the wrong ring size. If anything should go wrong with your jewelry, get in touch with us immediately so you can ship the jewelry to us for fixing.

The best thing is for us to fix the jewelry for you because if you take it to other jewelry stores, they may damage it even further and this will void the lifetime warranty that you had on it. Just send it back to us, and after a few weeks, we should have it ready for you.

SHIPPING

Ready-to-ship items ship out within 1-3 business days. Made-to-order items will ship within 2-3 weeks (around 15 business days) as they made just for you unless otherwise noted. 

Please send us a message if you need a rush order, we will see what we can do. Your package will be sent as soon as the item(s) are ready. 

We provide EXPRESS WORLDWIDE SHIPPING for all items in our shop. All items ship via EMS (Express Mail Service) and DHL. It includes tracking number for all packages.

Express Delivery takes:

3-6 days to USA, Canada, Australia, Asia, Africa, Middle East;

3-9 days to Europe. 

Delivery time may vary and we cannot be held responsible for any delays caused by mail service.

Each piece comes in gift box. All orders will be sent in special bags for protection and safe travels.

We need your contact phone number for delivery. DHL doesn't accept parcels without full name, complete address and phone number. Please note we can't deliver to PO Boxes.

RETURNS

We accept returns within 21 days of date of delivery and provide return for full refund (minus the shipping fees) if you are not completely satisfied. The item must be returned in the same condition as when shipped with all original packaging, tags and papers. The buyer is responsible for postage for the returned item unless it is deemed defective by BlackTreeLab. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

*We don't accept returns on custom design orders.